Run your practice. Grow your practice.

Growth + practice automation.
One AI platform.

Stitch is the connective tissue between the practice software you already use and the AI tools you've been meaning to try — running quietly across your roster, your inbox, your phone. Built for Australian vets and their teams.

PMS × AI tools — the missing wiring

Stitch + the AI tools you've been meaning to try.

You've heard about AI receptionists, scribe tools, smart reminders, marketing automation. You should be adopting them. But your Practice Management Software doesn't talk to any of them — so the work piles up while the tools sit on shelves. Stitch is the connective tissue that finally makes the wiring work, for every PMS in the market.

Partner

StitchAI is the only AI partner of OpenVPMS — the dominant open-source PMS for Australian vets. If you're already on OpenVPMS, Stitch is the one route to the AI tool universe their roadmap doesn't include.

Verified 23 May 2026 against the OpenVPMS partner directory · openvpms.com/partners

The Stitch for Vets feature set

Four agents, built for vet practices.

Each one runs by you first. You decide when to step back.

Quiet Day

Flags your quiet days before the eleventh hour — and then helps you fill them. Outreach to recall lists, estimates that never converted, repeat-script offers, follow-ups overdue for a check-in. The day fills itself.

Quiet-day fill: target 60%+ within month one

Roster

When your receptionist calls in sick and your head nurse needs to leave early on Thursday, the roster gets rebuilt around who's actually available — checking certifications, leave, and cover. Half a day of work, in minutes.

8+ hours / week recovered on rostering — Village Vet

Wiki

All the things trapped in your staff's heads or laminated on the wall — paralysis tick protocols, post-op recovery, fluid rates, TPLO setup — answerable in chat the moment a nurse asks. New hires onboard in days, not weeks.

Trained on your SOPs in Week One

AI Briefings

Every morning, a one-page brief lands before you open the practice: the approvals queued, the surgeries reshuffled around staff changes, the consults that need a callback, the vaccination cert ready to sign. The agents have already handled everything else. You walk in knowing what matters — not knowing what's broken.

5 min of reading replaces 45 min of dashboard-checking

Roster · a closer look

One sick day. Rebuilt before opening.

A real Wednesday morning. Tom's sick, Beth needs an early finish on Thursday. Watch how the Roster agent handles it — reads what changed, drafts the cover, waits for your nod.

stitch.thevillagevet.com.au/roster
Stitch Roster · week of 12 May · Sydney clinic REBUILT 2 MIN AGO
Mon Priya · 8–4 Tom · 10–6 Beth · 1–7
Tue Priya · 8–4 Tom · 10–6 Beth · 1–7
Wed Priya · 8–4 Tom · sick Mei · 10–6 (added) Beth · 1–7
Thu Priya · 8–4 Beth · 8–2 (early) Mei · 1–7 (cover)
Fri Priya · 8–4 Tom · 10–6 Beth · 1–7

3 changes awaiting your approval — Tom's leave, Beth's early finish, Mei's cover shifts

Approve all

1 · Roster reads

Watches your roster tool live

Connects to Deputy, Tanda, Employment Hero — whatever you use. The moment Tom marks himself off sick at 6.04am, Roster already knows. No one has to text the practice manager.

2 · Roster decides

Drafts the cover — doesn't send it

Checks certifications, weekly hours, leave, the appointment book. Works out that Mei can cover Wednesday and Beth can finish Thursday early. Drafts the new week. Waits for your eyes.

3 · You approve

One click, the week is set

By 7am you have a one-line approval: "3 changes — Tom out, Mei in, Beth early." One tap approves them all. By Week Four, you'll let Roster send most changes on its own — and you tell it which ones.

Channels — not just a dashboard

Stitch is where you already are.

Approve a roster change from the consult room. Text Stitch from your kitchen at 9pm. Practice managers, vets, and front desk talk to Stitch through the channels they're already on — and everything writes straight back to your Practice Management Software, your roster, your inbox.

Telegram bot

Stitch · The Village Vet 6:08am
Tom's logged sick for today. I've drafted Mei to cover — 10–6. Beth finishes early Thursday, Mei picks up 1–7. 3 changes · 1 tap to approve
Approve all
✓ Done. Mei + Beth notified. Roster locked. written to Deputy + PMS

Approve the roster from the consult room, between patients.

SMS

Stitch · SMS 9:14pm
what's tomorrow's schedule look like
Tomorrow: 4 surgeries, 14 consults, Priya off (annual leave), Mei in. PMS · roster · today 9:14pm
anything urgent
Mrs Patel's boarding cert — sign it before 9am. Drafted, in your inbox.

Text Stitch from your kitchen at 9pm. Same answer the dashboard gives, in one line.

iOS app

Stitch · iOS 6:30am
Today's briefing · 6.30am

• 4 items need you
• 2 roster changes (Tom out, Mei in)
• Mrs Patel boarding cert — ready to sign
• Friday afternoon flagged quiet — 6 recalls drafted

2 min read · tap to open
Open briefing

The morning brief, pushed to your phone before you open the practice.

Every channel writes back. Approve in Telegram · show up in your PMS. Text Stitch · read the response in the iOS app. One source of truth, four ways to reach it.

A real Tuesday morning

Your consulting vet calls in sick at 6am. Your head nurse needs to leave early due to a family emergency. Your new nurse hire is waiting politely to ask a senior nurse how to set up for a specialist TPLO — and has wasted fifteen minutes not wanting to interrupt.

Your staff are capable. They're also busy on things that can be automated.

This is what Stitch changes.

By the time the next vet scrubs in for the first spey of the day, the consults the sick vet would have done have been reshuffled around who's available. The roster has been rebuilt for the rest of the week around the head nurse's early finish. Your nurse hire has read your clinic's TPLO protocol off her phone. And no client has had to wait on hold for something as simple as a vaccination certificate emailed for boarding.

How Stitch did this

  • Roster. 6.04am: your consulting vet logs sick. By 6.15am Stitch has flagged the consults that need to move, pinged other available vets to cover, and reshuffled the day around what's left. By 7am it had your approval.
  • Wiki. Your nurse opened the Stitch chat on her phone and asked “how do we set up for a TPLO”. Stitch answered with your clinic's actual SOP. She didn't have to interrupt anyone.
  • AI Briefings. By 7am, Stitch had emailed you a one-page brief: the three changes awaiting your approval, the two consults rebooked around the sick vet, the vaccination cert ready to sign for Mrs Patel (drafted at 6.42am from the boarding kennel’s email). You knew what mattered before you walked in.

Rollout

Most platforms take four to eight weeks to set up. With Stitch, you're live in two.

Day One

Connect

Stitch connects to what you already pay for — your Practice Management Software, your roster tool, Outlook, Xero. Day one, it reads across them. No data leaves Australia.

Week One

Train

We sit with you for an hour and pull the things trapped in your staff's heads or laminated on the wall — your triage protocols, your rhinoscopy setup, your specialist surgery playbook. Stitch remembers. By Week Two it answers your nurses the way you would.

From Week Two

Live

The roster fills itself. Quiet days get flagged and estimates go out to fill them. Your staff search the knowledge base instead of flicking through a binder. Everything runs by you first — until you trust it not to.

Pricing

Pick what your week needs. Add the revenue tier when you're ready.

Per clinic, billed monthly. AUD, ex GST. We size on the call — these are starting points.

Tier 1

Roster only

From $390

/ clinic / month

  • Roster rebuilds around confirmed availability
  • Sick cover, certification + leave checks
  • Outlook / Slack approval flow
  • One clinic, unlimited staff

Tier 3 · the revenue tier

Full Stitch + Quiet Day

From $1,490

/ clinic / month

  • Everything in Tier 2, plus:
  • Quiet Day — the revenue agent
  • Custom agents on request
  • Unlimited clinics
  • Quarterly review with the team

One booked dental from a quiet-day fill pays for the top tier most months. The more staff you have, the more Stitch does for you.

All tiers include onboarding, training, and a real person available to chat or work through any kinks for the first month. 30-day money-back guarantee.

Built in collaboration with Australian vet practices since 2024.

Partner

Only AI partner of OpenVPMS — verified against their partner directory on 23 May 2026.

Live, paying customers

The Village Vet

8+ hours / week recovered on rostering

VetHQ

100+ daily shift messages → zero manual

Book

See how a practice like yours uses Stitch.

A 30-minute walkthrough with a real-world scenario. We'll show you how your week will change — and then we'll show you the price.

SG Built with veterinary practices since 2024 — Sam Garling, founder